Premium Digital Subscriptions

1. Introduction

These terms and conditions govern your use of our digital subscription service.

2. Subscription Services

We provide access to digital subscription services including YouTube Premium, Netflix, and True Call Premium. We act as a reseller of these services and are not directly affiliated with these companies.

3. Payments

All payments are processed via bKash, Rocket, or Nagad. Payment is required in advance for the subscription period selected.

4. Account Information

You are responsible for providing accurate and current information during the ordering process. We will deliver subscription details to the email provided in your order.

5. Termination

We reserve the right to terminate access to subscription services in case of any violation of these terms. Users may cancel their subscriptions by contacting our customer support.

6. Service Availability

We strive to ensure continuous access to subscription services, but cannot guarantee uninterrupted service as some aspects are beyond our control.

7. User Conduct

Users are prohibited from sharing subscription credentials or using the services in any way that violates applicable laws or the terms of the underlying service providers.

8. Modifications to Terms

We may modify these terms from time to time. Continued use of our services after changes indicates acceptance of the updated terms.

1. Information We Collect

We collect personal information such as your name, email address, phone number, and payment details when you place an order. We also collect payment screenshots for verification purposes.

2. How We Use Your Information

Your information is used solely for processing your order, providing the requested services, communicating with you about your order, and improving our services.

3. Information Sharing

We do not sell your personal information to third parties. We may share limited information with service providers as necessary to fulfill your subscription.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide you with services and as required by applicable laws.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at the email provided on our website to exercise these rights.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit functionality.

8. Changes to Privacy Policy

We may update our privacy policy from time to time. Check this page periodically for changes.

1. Subscription Refunds

We do not offer refunds for partial months or prepaid subscription periods once the service has been activated.

2. Service Issues

If you experience issues with your subscription service that we are unable to resolve within 24 hours, we may offer a proportional refund or service extension at our discretion.

3. Cancellation Before Activation

If you cancel your order before we activate your subscription, we will process a full refund minus any applicable transaction fees.

4. Refund Process

Refunds will be processed back to the original payment method used for the purchase. Refunds may take 3-5 business days to appear in your account.

5. Denied Service

If we are unable to provide the subscription service you ordered due to technical or availability issues, we will issue a full refund.

6. Contact for Refunds

To request a refund, please contact our customer support team at [email protected] with your order number and reason for the refund request.

7. Non-Refundable Circumstances

Refunds will not be issued for service termination due to violation of our terms of service or the terms of the underlying subscription provider.